Privacy Policy

1. Data Controller

The data controller for personal data processed under this policy is:

Arun Intellect
78 Charansanitwong Road, Bang Phlat, Bangkok 10700, Thailand
Email: [email protected]
Phone: +66 2 884 36 71

2. Personal Data We Collect

We collect the following categories of personal data:

• Identification data: Full name, as provided in enrolment forms or enquiry submissions.
• Contact data: Email address, telephone number, and any additional contact details you provide.
• Course data: Information about which courses you are enrolled in, your progress, and project submissions.
• Technical data: IP address, browser type, device information, and pages visited, collected via cookies and server logs when you use our website.
• Payment data: Transaction references. We do not store full payment card details; payment processing is handled by a third-party provider.

Legal basis for processing: We process your data on the basis of (a) your consent when you submit a form or accept cookies; (b) performance of a contract when you enrol in a course; and (c) legitimate interests in maintaining the security and integrity of our systems.

Retention: Enquiry data is retained for 12 months. Enrolment and course data is retained for 3 years from the date of course completion. Technical data is retained for 6 months.

3. How We Use Your Data

• To respond to enquiries and provide information about our courses.
• To administer your enrolment, schedule mentor sessions, and deliver course content.
• To send administrative communications relevant to your enrolment (schedule changes, payment confirmations).
• To improve our website and course materials using aggregated, anonymised analytics.
• To comply with legal obligations under Thai law.

Marketing: We do not send marketing emails without explicit opt-in consent. You may withdraw this consent at any time by contacting us at [email protected].

Third-party sharing: We do not sell or share personal data with third parties for their marketing purposes. Data may be shared with payment processors (for transaction handling), email delivery services (for course communications), and analytics providers (using anonymised data only) — all under appropriate data processing agreements.

4. Data Protection Measures

We implement the following measures to protect your personal data:

• Data transmitted to and from our website is encrypted using TLS.
• Access to personal data is restricted to staff members who need it to perform their role.
• Systems storing personal data are subject to access controls and regular review.
• In the event of a data breach that poses risk to data subjects, we will notify the affected individuals and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with PDPA requirements.

5. Cookies

We use cookies to support essential site functions and to understand how the site is used. Our Cookie Policy explains the categories we use and how to manage your preferences. You can adjust your cookie settings at any time through that page.

6. Your Rights Under Thai PDPA

Under the Personal Data Protection Act B.E. 2562, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data where there is no longer a lawful basis for us to hold it.
• Right to data portability: You may request your data in a structured, commonly used format.
• Right to object: You may object to processing carried out on the basis of legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.
• Right to lodge a complaint: You may lodge a complaint with the Personal Data Protection Committee of Thailand if you believe your rights have been infringed.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend you review their policies directly.

8. Children's Privacy

Our courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you become aware that a minor has provided us with personal data, please contact us and we will remove it promptly.

9. Changes to This Policy

We may update this policy from time to time. Where changes are material, we will notify enrolled learners by email before the changes take effect. The date at the top of this page shows when the policy was last updated. Continued use of our services after notification constitutes acceptance of the revised policy.

10. Contact for Data Matters

For any questions about this policy or requests relating to your personal data, please contact:

Arun Intellect — Data Queries
Email: [email protected]
Address: 78 Charansanitwong Road, Bang Phlat, Bangkok 10700, Thailand
Phone: +66 2 884 36 71